Privacy Policy & Terms of Service
Privacy Policy & Terms Of Service
Creator of “Soul Purpose Formula” & Your Happiness Coach! Debra J Hicks
Debra J Hicks ABN: 91892214737
Introduction
Debra J Hicks regards customer privacy as an important part of our relationship with our
customers. The following privacy policy applies to all “Soul Purpose Formula” & Your Happiness Coach users, and conforms to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact Debra J Hicks at 61418101416 or debrajhicks.com.au
Collection of Information
In order to use the debrajhicks.com.au website, we may require information from you in order to
provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and
accounts, including Email.
Any information collected by Debra J Hicks and “Soul Purpose Formula” & Your Happiness Coach is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Use of Collection Information
Any details collected from Debra J Hicks and “Soul Purpose Formula” & Your Happiness Coach customers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.If you have any questions about security on our Website, you can email us at hello@debrajhicks.com.au
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at hello@debrajhicks.com.au
Orders
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Communications
Debra J Hicks uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at hello@debrajhicks.com.au .You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Third Parties
Debra J Hicks may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Debra J Hicks does not share any information with third parties for any unknown or unrelated uses.
Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links
Links on the Debra J Hicks site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of debrajhicks.com.au
Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.
Debra J Hicks Security Policy
Debra J Hicks uses the Visa and PayPal Payment Gateways for its online credit card transactions. Visa and PayPal process online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the Visa and PayPal gateway are secured payments.
– Payments are fully automated with an immediate response.
– Your complete credit card number cannot be viewed by Debra J Hicks or any outside party.
– All transactions are performed under 128 Bit SSL Certificate.
– All transaction data is encrypted for storage within Visa and PayPal’s bank-grade data centre, further protecting your credit card data.
– Visa and PayPal are authorised third party processors for all the major Australian banks.
– Visa and PayPal at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Debra J Hicks.
For more information about Visa and PayPal and online credit card payments, please visit their respective websites. You can also use PayPal via online payment or credit card and Direct Bank Debit to pay for goods.
Digital Products
After ordering online, you will receive an email confirmation from the payment gateway containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your e-Course or Pdf via internet download immediately or within 1 working day. If you wish to query a delivery please contact us at hello@debrajhicks.com.au
Refund & Returns Policy
If for any reason you are not completely satisfied with your purchase we will give you a: 7 Day money-back guarantee from the time you receive the goods, depending on the length of the courses. These terms will be outlined in each course individually. The Online Coaching and Course work are subject to conditions made at the time of booking. Online Courses are subject to Udemy Guidelines.
Please email us at hello@debrajhicks.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems.
This refund policy does not apply to goods which have been used or if any attempt has been made to reproduce the product. If you have any queries regarding payments services offered by Visa, PayPal or any other payment service please contact them directly.
Terms and Conditions:
By enrolling in this course you agree to take full responsibility for completing all of the required exercises in order to gain the most benefit from them. You understand that Debra J Hicks and “Soul Purpose Formula” & Your Happiness Coach are not liable for any outcomes.
If you have any medical or mental health condition it is understood that you will use your judgement regarding this and take full responsibility for exercising self-care.
You understand that this type of work can bring up psychological tension and that it is at your own undertaking.
You agree to take full responsibility for any action you take and for discerning what is true for you.
Intuition is a skill that requires mastery over time and it is recommended that you use care and discernment in practice. Debra J Hicks and “Soul Purpose Formula” & Your Happiness Coach will not be held liable and as such you agree to undertake full responsibility for what you create and experience.
The Pdf’s, e-Courses, online programs and coaching products are the intellectual property of Debra J Hicks and “Soul Purpose Formula” & Your Happiness Coach and are subject to copyright. Reproduction of this information, other than for that which it is intended, is not permitted. By undertaking any of the courses, online groups and/or consultation you agree not to reproduce, sell or use this material in any way other than for the learning purposes for which it is intended.
